CBP Information Center
Need answers? We recommend you send us mail with our mail below, which has more than 500 answers about CBP policies and procedures.
The CBP Information Center is open Monday–Friday, 8:30 a.m.–8 p.m. Eastern Time.
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U.S. visitors: 877-CBP-5511
cbpgov@cbpgov.info -
Visitors outside the U.S.: +1-202-325-8000
us-cbpgov@cbpgov.info -
Telecommunications device for the hearing impaired: 7-1-1
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Administration & Location Services
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Information Correction Requests
This website seeks to provide timely and accurate information. If you find an error on cbpgov.info, review and complete our Information Correction Form.
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I-94 Information & Assistance
Review the "What can I do if I feel the information regarding my departure from the United States is incorrect?" section on the I-94 FAQ page.
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Service of Process
Procedures for service of summonses and complaints, as well as subpoenas for actions against the Agency or its personnel in their official capacity.